Terms of service

Terms of Service

Welcome to ROSEVOL. These Terms of Service govern your access to and use of our website, products, and services.

By visiting our website or making a purchase, you agree to these Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree not to use our website or products for any unlawful or unauthorized purpose.

We reserve the right to refuse service, cancel orders, or restrict access where permitted by applicable law.

2. Products and Descriptions

We make reasonable efforts to display product descriptions, colors, images, and other details as accurately as possible.

However, actual product colors may vary slightly due to screen settings, lighting, photography, or device displays.

Please carefully review product descriptions, size charts, and other product information before placing an order.

3. Pricing and Payments

All prices and applicable charges will be displayed on our website or at checkout.

We reserve the right to update product prices, promotions, and availability at any time, subject to applicable law.

Payment must be successfully completed before an order can be processed.

4. Orders and Cancellations

All orders are subject to acceptance and product availability.

We reserve the right to cancel or refuse an order in cases such as suspected fraud, pricing errors, inventory issues, or other legitimate business reasons.

If an order is canceled after payment has been received, an appropriate refund will be issued.

Please contact us as soon as possible if you need to request an order change or cancellation. We cannot guarantee changes after processing has begun.

5. Shipping and Delivery

Shipping methods, estimated delivery times, and applicable fees are described in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by circumstances beyond our reasonable control.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Returns & Refund Policy.

Please review that policy before making a purchase.

Nothing in these Terms limits consumer rights that cannot legally be excluded.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and design elements, is owned by or licensed to ROSEVOL unless otherwise stated.

You may not reproduce, distribute, modify, or use our website content for commercial purposes without prior written permission.

8. Third-Party Services and Links

Our website may include links to third-party websites or services.

We do not control and are not responsible for the content, policies, or practices of third-party websites.

Your use of third-party services is subject to their own terms and policies.

9. Limitation of Liability

To the extent permitted by applicable law, ROSEVOL shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

10. Changes to These Terms

We may update these Terms of Service from time to time.

Any updates will take effect when posted on this page. Your continued use of our website after changes are posted indicates your acceptance of the updated Terms, to the extent permitted by law.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.

Our responsibility is limited to providing products and services according to the information and policies published on our website.